Contact Us
Book a Demo

TPC 2026 Reflection

A reflection on TPC 2026 and the industry’s shift from a “Duty to Protect” to an opportunity to rethink safety in live events. As Martyn’s Law reshapes expectations, the conversation is moving towards creating experiences that are secure, inclusive, and built around real people.

From ‘Duty to Protect’ to ‘Opportunity to Protect’

Rethinking safely in Live Events

There’s something energising about being in a room full of people who genuinely care about the future of live events.

We’re reflecting after an incredible session at the Ticketing Professionals Conference (TPC) 2026, and appreciating the privilege to share the stage with industry peers, Ronnie Megaughin (SIA Deputy Director), Martin Austin MBE (Nimbus Disability), Jonathan Hornby (Co-op Live), David Mangan (FGH Security), Matt Walters (Eilidh’s Trust), and Tim Chambers (TJ Chambers Consultancy).

All bringing a unique perspective, and focused on one shared goal: How to make live events safer, without losing what makes them special.

Our session explored the impact of Martyn’s Law (The Terrorism [Protection of Premises] Act), and what stood out was the shift in mindset across the room. 

A shared responsibility 

What quickly became clear is that the “Duty to Protect” is about raising the standard for how we look after the guests attending events. 

One of the biggest challenges in the live events space is that when a ticket, or tickets are purchased, organisations often only know the buyer. From that point on, the connection to the actual person on the seat becomes fragmented. This gap becomes critical when it comes to managing an incident. The reality is, venues don’t always have certainty over who is actually in the building should urgent safety information need to be shared.

Shelley Langan-Newton, SQR: “We have an opportunity to design safety into the experience, and Martyn’s Law is prompting that shift. When identity becomes part of the journey, it becomes intuitive, not intrusive. At SQR we see this as an opportunity for the event industry to rethink how we protect people in a way that’s seamless, respectful, and built for the real world.” 

A big part of the conversation at the TPC was about making change realistic.

At SQR, our approach is simple. We act as an identity layer that sits beneath existing ticketing and venue systems, connecting the journey. By allowing fans to verify once and carry that reusable digital identity with them, we create continuity from purchase through to entry.

Ronnie Megaughin, Security Industry Authority (SIA): “The SIA recognises the challenges faced by the event industry, and we are committed to supporting venues and operators through this transition. The Terrorism [Protection of Premises] Act – Martyn’s Law, sets out clear expectations, and the focus must be on delivering secure solutions that are robust and operationally practical. That balance between security and usability is critical.”

There’s still more guidance to come, particularly from the Security Industry Authority (SIA), and the detail will matter. The direction and the industry is moving towards a model where organisations know more about who is attending, can communicate effectively, and respond with greater confidence when it matters.

Designing for safety and inclusion

The conversation moved beyond security, because safety is only part of the experience. Crucially important is creating journeys that are accessible, respectful and inclusive from the onset.   Opportunity lies in making events work better for everyone, regardless of ability, access needs, or circumstance. That means reducing risk by ensuring the person attending is who they say they are, protecting their privacy, and improving the overall flow with seamless, reliable access. 

Martin Austin MBE, Nimbus Disability: “Accessibility is fundamental. As we rethink systems under Martyn’s Law, we need to recognise that every person should be able to attend an event with confidence, knowing they can move through the experience with dignity and without compromise. True inclusion means designing journeys that recognise different needs from the start.”

We believe that TPC 2026 was a turning point, because the right questions are being asked. Thank you to those who attended the session and were part of the conversation. 

If you’d like to continue the conversation, or talk about how to navigate Martyn’s Law with confidence, then get in touch with Patrick Smith, our Business Development Manager for Live Events  at patrick@sqr.id or +44 (0) 7523 976680.

From ‘Duty to Protect’ to ‘Opportunity to Protect’

Rethinking safely in Live Events

There’s something energising about being in a room full of people who genuinely care about the future of live events.

We’re reflecting after an incredible session at the Ticketing Professionals Conference (TPC) 2026, and appreciating the privilege to share the stage with industry peers, Ronnie Megaughin (SIA Deputy Director), Martin Austin MBE (Nimbus Disability), Jonathan Hornby (Co-op Live), David Mangan (FGH Security), Matt Walters (Eilidh’s Trust), and Tim Chambers (TJ Chambers Consultancy).

All bringing a unique perspective, and focused on one shared goal: How to make live events safer, without losing what makes them special.

Our session explored the impact of Martyn’s Law (The Terrorism [Protection of Premises] Act), and what stood out was the shift in mindset across the room. 

A shared responsibility 

What quickly became clear is that the “Duty to Protect” is about raising the standard for how we look after the guests attending events. 

One of the biggest challenges in the live events space is that when a ticket, or tickets are purchased, organisations often only know the buyer. From that point on, the connection to the actual person on the seat becomes fragmented. This gap becomes critical when it comes to managing an incident. The reality is, venues don’t always have certainty over who is actually in the building should urgent safety information need to be shared.

Shelley Langan-Newton, SQR: “We have an opportunity to design safety into the experience, and Martyn’s Law is prompting that shift. When identity becomes part of the journey, it becomes intuitive, not intrusive. At SQR we see this as an opportunity for the event industry to rethink how we protect people in a way that’s seamless, respectful, and built for the real world.” 

A big part of the conversation at the TPC was about making change realistic.

At SQR, our approach is simple. We act as an identity layer that sits beneath existing ticketing and venue systems, connecting the journey. By allowing fans to verify once and carry that reusable digital identity with them, we create continuity from purchase through to entry.

Ronnie Megaughin, Security Industry Authority (SIA): “The SIA recognises the challenges faced by the event industry, and we are committed to supporting venues and operators through this transition. The Terrorism [Protection of Premises] Act – Martyn’s Law, sets out clear expectations, and the focus must be on delivering secure solutions that are robust and operationally practical. That balance between security and usability is critical.”

There’s still more guidance to come, particularly from the Security Industry Authority (SIA), and the detail will matter. The direction and the industry is moving towards a model where organisations know more about who is attending, can communicate effectively, and respond with greater confidence when it matters.

Designing for safety and inclusion

The conversation moved beyond security, because safety is only part of the experience. Crucially important is creating journeys that are accessible, respectful and inclusive from the onset.   Opportunity lies in making events work better for everyone, regardless of ability, access needs, or circumstance. That means reducing risk by ensuring the person attending is who they say they are, protecting their privacy, and improving the overall flow with seamless, reliable access. 

Martin Austin MBE, Nimbus Disability: “Accessibility is fundamental. As we rethink systems under Martyn’s Law, we need to recognise that every person should be able to attend an event with confidence, knowing they can move through the experience with dignity and without compromise. True inclusion means designing journeys that recognise different needs from the start.”

We believe that TPC 2026 was a turning point, because the right questions are being asked. Thank you to those who attended the session and were part of the conversation. 

If you’d like to continue the conversation, or talk about how to navigate Martyn’s Law with confidence, then get in touch with Patrick Smith, our Business Development Manager for Live Events  at patrick@sqr.id or +44 (0) 7523 976680.

In this case study, we explore how digital identity verification can successfully address key challenges, demonstrating its impact in transforming public sector processes.

Solving Public Sector Pain Points: 

The need for independent validation of corporate ownership data has never been more pressing. As countries around the world intensify efforts to combat money laundering, tax evasion and financial crimes, understanding Ultimate Beneficial Ownership (UBO) has become a key global priority. Findings by the International Financial Accountability, Transparency and Integrity (FACTI Panel) estimates;

  • $500 billion losses to governments each year from profit-shifting enterprises;
  • $7 trillion in private wealth hidden in haven countries, with 10% of world GDP held offshore;
  • Money laundering of around $1.6 trillion per year, or 2.7% of global GDP.

One of the most effective tools in this battle is the beneficial ownership registry, but ensuring the accuracy and integrity of the information held within often presents a challenge. Certified digital identity solutions could provide the answer. 

What is a Beneficial Ownership Registry?

A beneficial ownership registry is a database that records the individuals who have significant control over, or who stand to benefit from, a legal entity such as a company or trust. The goal is to bring transparency to the ownership structure of companies, making it harder for criminals to hide behind complex corporate arrangements.

According to the Financial Action Task Force (FATF), the global authority on anti-money laundering and combating the financing of terrorism, a UBO is “the natural person(s) who ultimately owns or controls a customer or the natural person on whose behalf a transaction is being conducted.” This definition extends to those who exercise ultimate control over a legal entity, typically individuals who directly or indirectly own more than 25% of a company’s shares or voting rights.

The Challenges of UBO Disclosure

Identifying UBOs is not always straightforward. Ownership can be deliberately obscured through layered holding structures, spread across multiple jurisdictions with differing disclosure rules. This creates a significant challenge for authorities and regulators trying to track the real beneficiaries of a company. The International Monetary Fund (IMF) emphasised this critical risk in their 2022 whitepaper ‘A guide to Beneficial Ownership Transparency’, noting that countries should have mechanisms to ensure the accuracy of the data submitted.

FATF defines accuracy in the context of beneficial ownership information as having been “verified to confirm its accuracy by checking the identity and status of the beneficial owner using reliable, independently sourced or obtained documents, data, or information.” Given the complexities involved, independent validation of beneficial ownership data is critical. Without robust mechanisms, beneficial ownership registries run the risk of being inaccurate or incomplete, which leaves the system vulnerable to financial crime.

A Leading Example

One country that has made significant strides in beneficial ownership verification is Denmark. The Danish system integrates digital identity tools such as ‘MitID’ – a government-issued digital ID – with its beneficial ownership registry. MitID connects to an individual’s civil registration number, as well as their address in the Danish Address Register, enabling authorities to automatically cross-check all of the information submitted against trusted databases. This reduces the risk of both unintentional errors and fraud, ensuring a higher level of data accuracy.

However, while Denmark’s approach provides a model initiative in respect of the country’s resident beneficial owners, it does have limitations. Non-residents are ineligible for a MitID, necessitating an additional identity verification process for this group of beneficial owners. This adds complexity and relies on more traditional, less streamlined methods. 

Fostering an Inclusive Cross-Border Approach

Countries and jurisdictions without government-issued digital identity systems, or with foreign national UBOs, are increasingly turning to private sector digital identity solutions to validate their data. It is crucial however, that only digital identity providers certified to a recognised government standard – such as DIATF in the UK or eIDAS in the EU – are onboarded. This ensures that the verification process meets stringent regulatory and security benchmarks, providing a high level of trust and reliability. Find out how SQR’s certified digital identity solution is being leveraged in this way here.

This type of collaboration between public and private sectors fosters the creation of innovative, tailored solutions that meet the unique needs of each jurisdiction while also leveraging the advantages of reusability. For instance, individuals with a certified digital identity from an approved provider can seamlessly share their pre-verified identity information with the relevant authorities. This approach not only streamlines the verification process but also ensures adherence to stringent government standards, significantly mitigating the risk of fraud and enhancing the integrity of beneficial ownership data.

The Future of UBO Verification

Countries and jurisdictions without government-issued digital identity systems, or with foreign national UBOs, are increasingly turning to private sector digital identity solutions to validate their data. It is crucial however, that only digital identity providers certified to a recognised government standard – such as DIATF in the UK or eIDAS in the EU – are onboarded. This ensures that the verification process meets stringent regulatory and security benchmarks, providing a high level of trust and reliability. Find out how SQR’s certified digital identity solution is being leveraged in this way here.

The use of independent digital identity systems represents a crucial step forward in improving the accuracy and security of beneficial ownership databases. By fostering collaboration between governments and the private sector, countries can implement innovative, scalable solutions that address the growing demands of the global regulatory environment. Ultimately, these advances will empower authorities to better tackle financial crime, increase public trust, and enhance the integrity of beneficial ownership data worldwide.

A secure, efficient and inclusive digital identity system offers a wide range of benefits. By adopting certified digital identity solutions, governments and organisations can streamline operations, build public trust, and create a more secure and transparent digital ecosystem. 

The benefits of secure, efficient and inclusive digital identity

A certified digital identity solution provides a reliable and verifiable source of information, minimising errors often associated with manual verification processes. This is particularly crucial for company beneficial ownership data, where accuracy is paramount to ensure transparency and accountability. By verifying the legitimacy of ownership, digital identity systems ensure that only authorised individuals can access sensitive information or claim beneficial ownership. This significantly reduces fraudulent activity, protecting both individuals and organisations.

Governments around the world face stringent regulatory requirements for transparency, anti-money laundering (AML) and combating the financing of terrorism (CFT). Certified digital verification identity solutions also help meet regulatory obligations, by providing a secure and trusted method for verifying beneficial owners. Automating and standardising the identity verification process further ensures that organisations are compliant with complex regulations, whilst also reducing the risk of non-compliance penalties.

Managing large datasets manually is time-consuming and prone to errors. Thus, automating and streamlining data management and digital identity verification processes reduces administrative burdens and improves operational efficiency. This more accurate processing of ownership and identity data, in turn leads to better decision-making and resource allocation for governments and businesses. With a certified digital identity system, sensitive data related to ownership is better protected against breaches, thanks to robust encryption and authentication processes. These enhanced security measures ensure that sensitive information remains protected, and helps to maintain the integrity of ownership records.

In an increasingly interconnected world, the ability to verify identities across borders is essential for multinational organisations and cross-border transactions. Certified digital identity solutions have the ability to integrate with international databases, ensuring consistency and reliability in identity verification on a global scale. It further plays a key role in enhancing global interoperability, as they enable integration with international databases. This is crucial for verifying identities consistently across borders, supporting multinational entities and cross-border transactions.

Additionally, governments that utilise certified digital identity verification systems can strengthen public confidence by demonstrating their commitment to transparency and safeguarding ownership data integrity. Furthermore, collaboration between governments and certified identity verification service providers fosters innovation. By partnering with cybertech firms, governments leverage advanced technology to develop scalable, compliant, and secure solutions for managing beneficial ownership databases.

This synergy benefits both parties, allowing governments to implement modern solutions while enabling tech firms to design systems aligned with regulatory needs.

Rebecca Glassey, Product & Operations Manager at SQR:

“Certified digital identity solutions are the cornerstone of secure, accurate data management in the modern era. By collaborating closely with government entities, we ensure that our technology not only meets the highest regulatory standards but also delivers the scalability and security that public systems demand. It’s all about providing a seamless and trusted verification process, while reducing the risk of fraud and errors in critical government datasets like beneficial ownership registers.”

Steven Webster, Head of Strategic Partnerships at SQR:

“Our work with government agencies highlights the immense value of public-private collaboration in tackling complex challenges such as identity verification. By partnering with certified Identity Service Providers, governments can adopt cutting-edge technology that ensures transparency and security in managing beneficial ownership data. This level of cooperation fosters innovation and enables both parties to create solutions that are not only efficient but also adaptable to the evolving regulatory landscape.”

For more details on how SQR’s certified digital identity solution is being implemented in collaboration with governments, refer to this SQR article.

Ready to get started?

FAQ
Book a Demo
Contact Us
Book a Demo